Shipping Policy

Thank you for shopping with Zoralyne Apparel. We are committed to providing a reliable, transparent, and smooth shipping experience for all our customers. Please review the details of our shipping policy below.

1. Shipping Area

  • We currently ship only within the United States.

  • International shipping is not available at this time.

  • Orders placed with shipping addresses outside the U.S. will not be processed.

2. Free Shipping

  • FREE SHIPPING on all orders within the United States.

  • No minimum purchase is required.

  • All shipping costs are fully covered by Zoralyne Apparel.

3. Order Processing Time

  • Orders are processed within 3 to 4 business days after payment confirmation.

  • Processing includes order verification, quality inspection, packaging, and preparation for shipment.

  • Orders are not processed or shipped on weekends or U.S. public holidays.

  • During peak seasons, sales events, or high order volumes, processing times may be slightly extended.

4. Shipping Time

  • Once your order has been shipped, delivery typically takes 5 to 6 business days.

  • Shipping times may vary depending on destination, carrier delays, weather conditions, or other unforeseen circumstances.

  • Shipping times are estimates and not guaranteed delivery dates.

5. Estimated Total Delivery Time

Estimated total delivery time:
8 to 10 business days
(3–4 business days for processing + 5–6 business days for shipping)

6. Order Tracking

  • A shipping confirmation email with a tracking number will be sent once your order ships.

  • Tracking information may take 24–48 hours to update after shipment.

  • Customers can monitor shipment progress using the provided tracking link.

7. Shipping Carriers

  • We ship using trusted U.S.-based carriers.

  • Carrier selection depends on order size, weight, and destination to ensure efficient delivery.

8. Incorrect or Incomplete Address

  • Customers are responsible for providing an accurate and complete shipping address at checkout.

  • Zoralyne Apparel is not responsible for delays, losses, or returns caused by incorrect or incomplete address details.

  • Additional reshipping fees may apply if an order is returned due to address issues.

9. Lost or Delayed Packages

  • If your order has not arrived within the estimated delivery timeframe, please contact us.

  • We will work with the shipping carrier to investigate and assist in resolving the issue.

  • Zoralyne Apparel is not responsible for carrier-related delays once the order has been shipped.

10. Contact Information

If you have any questions or concerns regarding our shipping policy, please contact us:

Trade Name: Zoralyne Apparel
Email: contact@zoralyne.store
Phone: +1 (717) 531-4681
Address:
553 Riviera Dr
Tampa, FL 33606
United States